Community Health Navigator

Helping you navigate your health journey

Our Community Health Navigator provides personalized support, connects you with helpful resources, and helps you feel more confident managing your health and well-being.

Whether you are living with a chronic condition, feeling overwhelmed by the health-care system, or simply need someone additional guidance and encouragement, our Community Health Navigator is here to help.

Meet Lydia

Hello!

Lydia received her Bachelor of Arts in Psychology with an emphasis in Clinical Psychology from Brigham Young University. She brings experience supporting individuals in behavioral and mental health settings, where she has helped people identify treatment goals, develop healthy coping skills and feel more confident participating in their care.

Throughout her work, Lydia has developed a compassionate and respectful approach to supporting people through difficult or overwhelming circumstances. She is experienced in listening carefully, building genuine connections and working alongside health-care professionals to help coordinate effective, patient-centred support.

As Cardston Clinic’s Community Health Navigator, Lydia works with patients to identify their needs, set realistic health goals and connect with helpful clinic and community resources. She is passionate about helping people better understand their options and take practical steps toward improved health and well-being.

How can a Community Health Navigator help?

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    Navigate the health-care system

    Lydia can help you:

    • Find and understand available health-care services

    • Keep track of appointments, laboratory tests and referrals

    • Prepare for upcoming medical appointments

    • Better understand your care paln and health information

    • Identify barriers that may be making it difficult to access care

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    Build confidence managing your health

    Lydia can work with you to:

    • Identify the health concerns that matter most to you

    • Set realistic and achievable health goals

    • Create a personalized action plan

    • Develop skills for managing chronic or multiple health conditions

    • Stay motivated through regular check-ins and encouragement

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    Connect with community supports

    Lydia can help connect you with resources related to:

    • Mental health and emotional well-being

    • Financial or social concerns

    • Nutrition and physical activity

    • Addiction and recovery supports

    • Transportation resources

    • Community programs and services

    • Health education and self-management programs

  • Who can benefit?

    You may benefit from working with our Community Health Navigator if you:

    • Live with one or more chronic health conditions

    • Feel overwhelmed by appointments or the health-care system

    • Need additional support between medical visits

    • Would like help settling or reaching health goals

    • Have difficulty accessing services or community resources

    • Are experiencing financial, transportation or social barriers

    • Feel isolated or need additional encouragement

    • Frequently miss appointments or have difficulty following a care plan

    • Would benefit from additional support and accountability

What to Expect

Lydia will take the time to learn about your needs, concerns and priorities. Together, you can identify your goals, explore available resources and create a practical plan that works for you.

Support may include:

  1. An initial meeting to discuss your needs

  2. Setting goals and creating an action plan

  3. Connecting you with appropriate programs and resources

  4. Regular follow-up and encouragement

  5. Helping you prepare for or understand the next steps in your care

The Community Health navigator works alongside your physician and clinic care team to provide coordinated, patient-centred support

The Community Health Navigator does NOT provide:

  • Medical diagnoses or treatment

  • Personal care or housekeeping services

  • Crisis intervention

  • Transportation to appointments

  • Referrals to medical specialists - these continue to be completed by your physician

For urgent medical concerns or mental health crisis, patients should contact the appropriate emergency or crisis services.

Ask your doctor or a team member about a referral to see Lydia